What is amazing customer service? How is it different from service that is good or great? Explore the concept of amazing service with the goal of providing an improved customer experience for your organization. Examine what it means to deliver +1's, going above and beyond what is minimally expected by our customers, to create an amazing experience. We'll also look at the critical communication components necessary in every customer interaction and discuss the importance of each. The seminar will devote some time to handling difficult and challenging customers.
You will learn about:
Friday Apr 12, 2019
8:30 AM - 12:30 PM CDT
Friday, April 12, 2019
8:30AM - 12:30PM
Fox Valley Technical College
D.J. Bordini Center
5 N. Systems Drive, Appleton, WI 54914
$139 for Fox Cities Chamber Members
$159 for Non-Chamber Members
Register Here
MiKayla Kunde
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